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Repo-Sales.com
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| This privacy statement covers the site Repo-Sales.com.
Because Howling Wolf Holdings, L.L.C (HWH) wants to demonstrate our commitment
to our users’ privacy, we have developed and published this Privacy Policy.
This policy addresses the following: |
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Howling Wolf Holdings, L.L.C is the sole owner of the information collected
on Repo-Sales.com.Howling Wolf Holdings, L.L.C collects information from our users at several
different points on our Web site. This Web site offers services to two distinct
classes of users, sellers and buyers. Sellers are financial institutions
that have subscribed to Repo-Sales.com and their designated employees for
maintaining their account and property information.
Registration
In order to use this Web site as a seller, a user
must be an employee of a financial institution authorized by that institution
to subscribe to and use the services provided by Repo-Sales.com. During
the subscription process, the user must complete the registration form for
the financial institution. Registration requires a user to give contact
information (such as name and email address). We use this information to
contact the user about services on our site for which the financial institution
has contracted.
Financial Information
All financial information collected from the selling
users will be financial information relevant to the subscribing institution,
not the individual user.
Information collected on buyers is limited to that
information discussed under Log Files below.
Aggregate Information (non-personally identifiable)
We DO NOT share aggregated demographic information.
Personally Identifiable Information
We DO NOT Share Personal Information.
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We do not accept third-party advertising.
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Site Usage
We store information that we collect through cookies
and log files to create a usage profile of our subscribing institutions.
A profile is stored information that we keep on institutions that detail
their listing history and site usage. Consequently, collected information
is tied to the users personally identifiable information to provide usage
history and improve the content of the site for the user and the subscribing
institution. We do not share profiles with other third parties.
Cookies
A cookie is a piece of data stored on the user’s
computer tied to information about the user. We use session ID cookies.
We do not use persistent cookies. For the session ID cookie, once users
close the browser, the cookie simply terminates.
By setting a session ID cookie on our site, users
would not have to log in a password more than once, thereby saving time while
on our site. If users reject the cookie, they may still use our site.
Log Files
Like most standard Web site servers we use log
files. This includes internet protocol (IP) addresses, browser type, internet
service provider (ISP), referring/exit pages, platform type, date/time stamp,
and number of clicks to analyze trends, administer the site, track user’s
movement in the aggregate, and gather broad demographic information for aggregate
use. IP addresses, etc. are not linked to personally identifiable information.
We also use log files to track activity on an institution’s
account. These log files are viewable by users authorized by their subscribing
institution and contain information relating to the creation and maintenance
of other user accounts, and the addition and modification of property listings.
Service Announcements
On rare occasions it is necessary to send out a
strictly service related announcement. For instance, if our service is temporarily
suspended for maintenance we might send users an email. Generally, users
may not opt-out of these communications, though they can deactivate their
account. However, these communications are not promotional in nature.
Customer Service
We communicate with users on a regular basis to
provide requested services and in regards to issues relating to their account
we reply via email or phone, in accordance with the users wishes.
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Legal Disclaimer
Though we make every effort to preserve user privacy,
we may need to disclose personal information when required by law wherein
we have a good-faith belief that such action is necessary to comply with
a current judicial proceeding, a court order or legal process served on our
Web site.
Business Transitions
In the event Howling Wolf Holdings, L.L.C. goes
through a business transition, such as a merger, being acquired by another
company, or selling a portion of its assets, users’ personal information will,
in most instances, be part of the assets transferred. Users will be notified
via prominent notice on our Web site for 30 days prior to a change of ownership
or control of their personal information. If as a result of the business
transition, the users’ personally identifiable information will be used in
a manner different from that stated at the time of collection they will be
given choice consistent with our notification of changes section.
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Our users are given the opportunity to ‘opt-out’
of having their information used for purposes not directly related to our
site at the point where we ask for information. We currently have no areas
of our site that are not directly related to the purpose of Repo-Sales.com.
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This Web site takes every precaution to protect
our users’ information. When users submit sensitive information via the
Web site, their information is protected both online and off-line.
We do not request sensitive information online.
All such information will be collected offline.
All of our users’ information, not just the sensitive
information mentioned above, is restricted in our offices. Only employees
who need the information to perform a specific job (for example, our billing
clerk or a customer service representative) are granted access to personally
identifiable information. Our employees are regularly reminded about the
importance we place on privacy, and what they can do to ensure our users’
information is protected. Finally, the servers that store personally identifiable
information are in a secure environment.
If users have any questions about the security
at our Web site, users can send an email to info@repo-sales.com
Links
This Web site may contain links to other sites.
Please be aware that we, Howling Wolf Holdings, L.L.C., are not responsible
for the privacy practices of such other sites. We encourage our users to
be aware when they leave our site and to read the privacy statements of each
and every Web site that collects personally identifiable information. This
privacy statement applies solely to information collected by this Web site.
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If a user’s personally identifiable information
changes (such as zip code, phone, email or postal address), or if a user
no longer desires our service, we provide a way to correct, update or delete/deactivate
users’ personally identifiable information. Changes can be made by the subscribing
institution’s administrative contact or emailing Customer Support at customercare@repo-sales.com.
Notification of Changes
If we decide to change our privacy policy, we will
post those changes to this privacy statement, the homepage, and other places
we deem appropriate so our users are always aware of what information we collect,
how we use it, and under what circumstances, if any, we disclose it. We
will use information in accordance with the privacy policy under which the
information was collected.
If, however, we are going to use users’ personally
identifiable information in a manner different from that stated at the time
of collection we will notify users via email. Users will have a choice as
to whether or not we use their information in this different manner. However,
if users have opted out of all communication with the site, or deleted/deactivated
their account, then they will not be contacted, nor will their personal information
be used in this new manner. In addition, if we make any material changes
in our privacy practices that do not affect user information already stored
in our database, we will post a prominent notice on our Web site notifying
users of the change. In some cases where we post a notice we will also email
users, who have opted to receive communications from us, notifying them of
the changes in our privacy practices.
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Contact Information
If users have any questions or suggestions regarding
our privacy policy, please contact us using the information found on our
contacts page.
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